Your information deserves clarity and care.

Overview

This Privacy Policy applies when you visit Code & Learn, register an account, purchase or access a course, complete learning activities, receive a certificate, contact us or otherwise use services available through codeandlearn.in.

By using the platform, you acknowledge that your information will be handled as described in this policy and in accordance with applicable law.

Information we may collect

Account and profile information

• Name, email address, phone number and password hash.
• Profile image, biography and other details you choose to add.
• Account role, verification status and account preferences.

Learning and course information

• Course enrolments, lesson progress and completion status.
• Quiz attempts, answers, scores and assessment results.
• Assignments, uploaded files, interview responses and mentor feedback.
• Certificates, credential numbers and verification status.

Transaction information

• Order number, course, amount, discount and payment status.
• Payment gateway references needed to verify or reconcile a transaction.
• Refund or cancellation details where applicable.

Technical and security information

• IP address, browser, device and user-agent information.
• Login attempts, session activity, audit logs and security events.
• Cookies and similar data needed for login and site operation.

Communication information

• Contact-form messages and email correspondence.
• Support tickets, attachments and replies.
• Feedback, reviews and survey responses you choose to submit.

How we use information

We may use information to:

• Create, verify, secure and administer user accounts.
• Provide courses, track progress and unlock required learning steps.
• Evaluate quizzes, assignments and other course activities.
• Issue, download, verify, revoke or reissue certificates.
• Create and verify orders, payments, invoices and refunds.
• Respond to messages and communicate service-related updates.
• Prevent fraud, abuse, unauthorised access and policy violations.
• Improve platform performance, usability and course quality.
• Meet applicable legal, accounting and regulatory obligations.

Payments through Razorpay

Code & Learn uses Razorpay to process online payments. When you make a payment, certain payment and transaction information is handled directly by Razorpay under its own terms and privacy practices.

We may receive transaction references, payment status, method category, amount and limited customer information necessary to confirm payment, create an enrolment, provide an invoice or respond to a transaction query.

Code & Learn does not intentionally store complete card numbers, CVV, UPI PINs or internet-banking passwords on its own servers.

When information may be shared

We do not sell personal information. Information may be shared only when reasonably necessary with:

• Mentors who need access to assigned student work and progress.
• Payment, hosting, email and technical service providers.
• Professional advisers such as auditors or legal consultants.
• Authorities or other parties where disclosure is legally required.
• A successor entity if the platform or business is reorganised or transferred.

Access should be limited to the information needed for the relevant purpose and subject to appropriate safeguards where applicable.

Cookies and sessions

Code & Learn may use essential cookies to keep you signed in, protect forms, remember session details and maintain platform security. Blocking essential cookies may prevent login or other account features from working correctly.

Embedded content, including YouTube videos or payment checkout interfaces, may use cookies or similar technologies under the provider's own policies.

Data retention

Information is retained only for as long as it is reasonably required for the purpose for which it was collected, including account operation, learning records, certificate verification, fraud prevention, dispute handling and legal or accounting duties.

Some records, such as payment references, invoices, audit trails or issued certificates, may need to be retained after account closure where required for a legitimate operational or legal purpose.

Security

We use reasonable technical and organisational measures intended to protect information, including access controls, secure sessions, password hashing, server-side validation, activity logging and payment signature verification.

No online service can guarantee absolute security. You are responsible for using a strong password, protecting OTPs and signing out from shared devices. Never share your password, OTP, card PIN or UPI PIN with anyone claiming to represent Code & Learn.

Your choices and requests

Subject to applicable law and verification of your identity, you may contact us to request:

• Access to a summary of personal information associated with your account.
• Correction of inaccurate or incomplete account information.
• Deletion of information that is no longer required, where deletion is legally and operationally permitted.
• Withdrawal of consent where processing depends on consent.
• Review of a privacy concern or grievance.

Requests should be sent from the email address linked to your account. We may ask for additional information to verify identity before acting on a request.

Younger users

Where parental or guardian consent is required under applicable law, a younger user should use Code & Learn only with the involvement and valid consent of a parent or lawful guardian.

A parent or guardian who believes that a younger user has provided information without required consent may contact us for review.

Third-party services and links

The platform may contain YouTube embeds, Razorpay checkout, social-media links or other third-party content. These services operate under their own terms and privacy policies, and Code & Learn does not control their independent data practices.

Updates to this policy

We may update this Privacy Policy when platform features, legal requirements or data practices change. The revised version will be posted on this page with an updated effective date.

Material changes may also be communicated through the website, account notifications or email where appropriate.

Contact and privacy grievances

Send privacy questions, correction requests or grievances to:

Code & Learn
Email: cnlcodeandlearn@gmail.com
Website: Contact page
Instagram: @codeandlearn_cnl